Tag: Microsoft 365
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Customer Lockbox: Make Microsoft Support Knock Before They Open Your Data
How to set up Microsoft 365 Customer Lockbox: licensing, turning it on, the approver role, reviewing requests and auditing with PowerShell.
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Break Glass Account: Because ‘I’ll Just Ring Microsoft’ Isn’t a Recovery Plan
A break glass account gets you back in when Conditional Access locks everyone out. Here is how to set one up properly in 2026, with passkeys, alerts and regular testing.